Smart Home Service & Support Plans
Homeva service plans keep your smart home working after installation: remote monitoring, software updates, priority on-site visits and one team that knows your system. Most issues are solved remotely, without waiting for a technician.
Select Your Plan
We understand that technology can be challenging. We are here to assist you in staying up-to-date and alleviating the burdens associated with technology. Select the service plan that works for you and let us help keep your smart home running.
Standard Plan
$299/Yr
- Internet Speed Test Monitoring
- Internet Uptime Monitoring
- Internet Security Patches and Updates
- Remote Rebooting
- Email and Phone Support
- Reduce Labor Rate $180 ($220 regular)
- Loaner Equipment while yours is repaired
- 1 Visit a Year for Rack Dusting & Updates
- Multiple Properties Included
Premium Plan
$599/Yr
- Internet Speed Test Monitoring
- Internet Uptime Monitoring
- Internet Security Patches and Updates
- Remote Rebooting
- Email and Phone Support
- Reduce Labor Rate $180 ($220 regular)
- Loaner Equipment while yours is repaired
- 1 Visit a Year for Rack Dusting & Updates
- Multiple Properties Included
Deluxe Plan
Custom
- Internet Speed Test Monitoring
- Internet Uptime Monitoring
- Internet Security Patches and Updates
- Remote Rebooting
- Email and Phone Support
- Reduce Labor Rate $180 ($220 regular)
- Loaner Equipment while yours is repaired
- 1 Visit a Year for Rack Dusting & Updates
- Multiple Properties Included
Our Process is Simple
Our mission is to improve your quality of life by transforming the way you experience and interact with your home. Smart home systems can feel overwhelming, but our certified professionals make automation simple and stress-free. We guide you through every step so you can enjoy a smarter, more comfortable home and focus on what matters most.
Assessment
Schedule a free in-home visit and a Homeva specialist will help you design the perfect smart home.
Schedule Install
Your time is valuable, and we will always do our best to honor appointments and be punctual.
Tutorial
After installation, we will provide a tutorial to ensure you are comfortable with your new system.
Routine Service
Leave the system maintenance to us! We offer optional discounted service packages to keep your smart systems running smoothly year after year.
Our Services
We offer a range of services to fit your needs and change the way you live at home. Work with a Homeva specialist in a simple process from start to finish to design a smarter living space unique to your family. Book your appointment below to get started.
Lights
Automate your lights with Ketra to experience the perfect lighting for every family activity.
Shades
Lutron shades adjust automatically according to your schedule to keep you comfortable throughout the day.
Drapes
Motorized drapes and window coverings are the perfect final touch to pull together your space designs.
TVs
TVs that integrate with your home and visually blend with the rest of your style.
Audio
Fill your home with rich, crystal-clear sound with a Sonos system that is easy to use and plays music throughout your home.
Our Reviews
Homeva delivers smart home solutions for even the most unique spaces using only the most trusted brands and products in the market.
Ready To Keep Your Smart Home Running Smoothly?
Choose the plan that fits your needs and let us handle the rest.
Service Plan FAQ
By combining cutting-edge technology with a deep understanding of our clients’ needs, we are redefining luxury living. Schedule a free consultation today and change the way you live at home.
What does a smart home service plan include?
Homeva’s smart home service plans are designed to ensure your technology operates seamlessly year-round. Our proactive maintenance and support packages include:
Active Remote Monitoring & Diagnostics: 24/7 automated uptime checks, speed monitoring, and remote power reboots for network gear, cameras, and control processors to resolve minor glitches off-site.
Firmware & Security Patch Management: Scheduled system, driver, and device software updates to maintain network security and platform compatibility.
Priority On-Site Support: Expedited scheduling for physical service calls, discounted labor rates, and complimentary annual hardware/rack health checks.
Loaner Hardware Coverage: Temporary replacement hardware during warranty repairs so your home never loses critical functionality.
Can you support a system another company installed?
Yes, absolutely. We frequently take over, audit, and optimize existing smart home systems installed by other integrators.
Comprehensive System Audit: Our certified technicians perform a detailed site evaluation to inspect existing wiring, network infrastructure, control processors (such as Control4, Lutron, or Crestron), and equipment racks.
System Standardization & Cleanup: We reconfigure messy equipment racks, update outdated software drivers, fix network bottlenecks, and reprogram keypads or mobile apps to bring your current system up to Homeva’s enterprise standards.
How fast do you respond to service calls?
We prioritize rapid response times across Central Texas to minimize system downtime:
Remote & Mobile Support (Within 1 to 2 Hours): Most minor software or network connectivity issues are diagnosed and resolved remotely within hours through our secure remote management platform.
Priority On-Site Dispatch (Same-Day / Next-Day): For hardware failures or critical system outages affecting lighting, security, or primary media, clients on our active service plans receive priority guaranteed dispatch within 24 hours.
Standard Service Requests: General maintenance and non-urgent system updates are typically scheduled within 24 to 48 hours across Travis and Williamson counties.
